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We'd love to hear from you! Whether you have a question about our products, need help with an order, or want to collaborate, our team is ready to assist you.
123 Flower Street, Garden District
Mumbai, Maharashtra 400104
India
+91 123-456-7890 (Main)
+91 987-654-3210 (Customer Support)
info@flowerstore.com
support@flowerstore.com
Monday - Friday: 9:00 AM - 8:00 PM
Saturday - Sunday: 10:00 AM - 6:00 PM
You can track your order by logging into your account and visiting the "My Orders" section. Alternatively, you can use the tracking number provided in your order confirmation email to check the status on our website or the courier's website.
We offer a 10-day return policy for most products. If you're not satisfied with your purchase, you can return it within 10 days of delivery for a full refund or exchange. Please note that perishable items like fresh flowers cannot be returned unless they arrive damaged.
Yes, we offer same-day delivery for orders placed before 1:00 PM local time. This service is available in select cities and may incur an additional fee. Please check our delivery information page for more details about areas covered.
To extend the life of your flowers, change the water every 2-3 days, trim the stems at an angle, remove any leaves below the water line, keep them away from direct sunlight and heat sources, and use the flower food provided with your arrangement.
Absolutely! We offer customization options for most of our arrangements. You can specify your color preferences, add or remove certain flowers, and include a personalized message. For special requests, please contact our customer service team.